MFA Boston Art Kiosk Case Study
The kiosk allows the user to select from genre of art such as; Impressionists, Masters, American, Photography, Japanese and Modern/Abstract. Once a genre has been selected, the user may select from a list of artists or simply preview with a running slide show of the current images available. The user clicks on an image they like and the details of the piece are presented. Once the ordering process starts, the second monitor will only show the selected image and no information the user enters at a personal level. Selecting different frame types, displays the image framed and matted to the user and also on the second monitor. After the user decides they would like to order an image, only basic shipping information is collected. Two copies of the receipt are printed from the kiosk on thermal receipt paper. To finish the order process, the user would take the receipt to the museum store cashier and pay by cash or credit card and then the store clerk would submit their copy of the order to the print shop. Within 2 weeks time, the fine art print would arrive professionally packed and ready to open and hang on their walls. The artwork printed is color-corrected with the curators of the museum for accuracy and quality.
The use of this stand-alone and re-configurable device has allowed the museum to look into other remote retail sites around the town to expand awareness and sales. Time-out screen-saver functions on the kiosk device can be used for corporate sponsorship or to promote upcoming museum events.